> For the complete documentation index, see [llms.txt](https://support.closer.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.closer.app/guide/getting-deeper/push-out-data-with-webhooks.md).

# Push out data with Webhooks

You can send information from Closer to your application via Webhooks. If you're new to webhooks, read [this guide](https://requestbin.com/blog/working-with-webhooks/) to learn more.

Rather than requiring you to pull information via our API, webhooks will push information to your endpoint. When one of those events is triggered (for example a new deal is added), Pipedrive will send this notification as an HTTP POST request, with a JSON body, to the endpoint(s) you specify.

To configure endpoint(s) for the webhooks to be sent to, head to the [Admin / Webhooks](https://closer.app/dashboard/settings/webhooks) section.

We support 2 types of events: **conversation.created** and **conversation.closed**.

![](https://storage.googleapis.com/helpdocs-assets/j77potoidz/articles/8ua1vv7dah/1560435509750/webhooks.png)

### Webhook format

**conversation.created** event

```
{
  "customer": {
    "id": "00000000-0000-0000-0000-000000000000",
    "apiKey": "00000000-0000-0000-0000-000000000000",
    "firstName": "Jon",
    "lastName": "Snow",
    "randomName": "Frosty Wolf",
    "backOfficeData": [
      {
        "key": "currentPage",
        "value": "https://yourbusiness.com/"
      },
      {
        "key": "currentPageTitle",
        "value": "Your business"
      },
      {
        "key": "screenSize",
        "value": "1080x1920"
      },
      {
        "key": "browserVersion",
        "value": "67"
      },
      {
        "key": "browserName",
        "value": "Firefox"
      },
      {
        "key": "operatingSystem",
        "value": "Mac OS X 10.14"
      }
    ]
  },
    "email": "jon.snow@winterfell.com",
    "phone": "+48123456789"
  },
  "timestamp": 1560499664789,
  "eventType": "ThreadCreatedEvent"
}

```

**conversation.closed** event

```

{
  "customer": {
    "id": "00000000-0000-0000-0000-000000000000",
    "apiKey": "00000000-0000-0000-0000-000000000000",
    "firstName": "Jon",
    "lastName": "Snow",
    "randomName": "Frosty Wolf",
    "backOfficeData": [
      {
        "key": "currentPage",
        "value": "https://yourbusiness.com/"
      },
      {
        "key": "currentPageTitle",
        "value": "Your business"
      }
    ],
    "email": "jon.snow@winterfell.com",
    "phone": "+48123456789"
  },
  "timestamp": 1560513840901,
  "closedType": "solved",
  "assignee": {
    "id": "00000000-0000-0000-0000-000000000000",
    "firstName": "Bob",
    "lastName": "Holmes",
    "email": "bob.holmes@closer.app"
    "isBot": false
  },
  "messageHistory": [
    {
      "author": {
        "id": "00000000-0000-0000-0000-000000000000",
        "role": "CUSTOMER",
        "email": "jon.snow@winterfell.com",
        "phone": "+48123456789"
      },
      "message": "Hello",
      "timestamp": 1560177613051
    },
    {
      "author": {
        "id": "00000000-0000-0000-0000-000000000000",
        "role": "ADVISER",
        "email": "bob.holmes@closer.app",
        "phone": null
      },
      "message": "Hi!",
      "timestamp": 1560177614270
    },
    {
      "author": {
        "id": "00000000-0000-0000-0000-000000000000",
        "role": "CUSTOMER",
        "email": "jon.snow@winterfell.com",
        "phone": "+48123456789"
      },
      "message": "Nice to meet you",
      "timestamp": 1560177616949
    }
  ],
  "eventType": "ThreadClosedEvent"
}

```


---

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