# Org configuration fields

* `agreement` - service agreement text
* `agreementEnabled` - turn on / off agreement
* `allowedAttachmentExtensions` - an array of allowed attachments extensions for clients and advisers
* `autoAssignedLimit` - maximum amount of conversations handled by one adviser. Can be configured for each advisor separately through the UI. Settings -> Advisers -> {{Adviser}} -> Auto assigned conversations limit
* `autoCloseTimeoutSeconds` - time after no activity in conversation, conversation gets closer (s)
* `autoFollowOnUnassign` - turn on / off change adviser automatically starts follow conversation on reassign
* `autoreassignEnabled` - turn on / off routing for a conversation on manual presence change
* `autoReassignOnWebsocketUnavailable` - ...
* `autoSnoozeTimeoutSeconds` - time after no activity in conversation, conversation gets snoozed (s)
* `averageResponseTimeMetricEnabled` - turn on / off metrics on average response time calculation
* `averageResponseTimeSlaEnabled` - average response time metric SLA
* `averageResponseTimeSlaRangeLowerBound` - lower bound for average response time (ms)
* `averageResponseTimeSlaRangeUpperBound` - upper bound for average response time (ms)
* `baseUrl` - website URL the widget to be displayed on
* ~~`billingPlanStart` - billing start timestamp~~
* `callsEnabled` - turn on / off calls
* `cobrowseEnabled` - turn on / off cobrowse feature
* `color` - primary org color
* `contactEnquiryActionEnabled` - turn on / off ContactEnquiry form
* `continueConversationOnMobileEnabled` - turn on / off "continue on mobile" button on widget
* ~~`country` - country of org company~~
* `coverToken` - token of org logo cover image
* `customerNotify` - turn on / off email notification on chat activity
* `defaultAgentAvatarToken` - token of default adviser avatar
* `externalIntegrationName` - ...
* `fingerprintEnabled` - ...
* `forgetMeEnabled` - turn on / off "forget me button" on widget
* `headerWelcomeMessageEn` - text on widget header for english locale
* `headerWelcomeMessagePl` - text on widget header for polish locale
* `keyboardShortcutsEnabled` - ...
* `languageLocale` - org default locale
* `logoToken` - token of org logo image
* `maintenanceWindows` - ...
* `maximumAttachmentSizeBytes` - maximum attachment size (bytes)
* `meetingActionEnabled` - turn on / off meeting arrangement
* `messageMaxAllowedCharactersForAgent` - maximum symbols in message for adviser
* `messageMaxAllowedCharactersForClient` - maximum symbols in message for client
* `name` - org name
* `oauthEnabled` - turn on / off login with OAuth
* `openedConversationsMetricEnabled` - turn on / off metrics on opened conversation
* `openedConversationsSlaEnabled` - open conversation metric SLA
* `openedConversationsSlaRangeLowerBound` - lower bound for open conversation metric
* `openedConversationsSlaRangeUpperBound` - upper bound for open conversation metric
* `overrideStyles` - ...
* ~~`paidPlanCount` - amount of paid advisers accounts~~
* `phoneRegion` - country code for phone numbers, example: PL
* ~~`planId` - plan\_before\_billing~~
* `profanitiesCheckingEnabled` - turn on / off profanities check for client and adviser
* `recordingEnabled` - ...
* `reportsEnabled` - turn on / off reports
* `resetRoomViewOnClose` - turn on / off room hides on adviser view on conversation close
* `showAdviserLastNameEnabled` - turn on / off adviser's last name in widget
* `showAssignedAgentAvatarEnabled` - ...
* `snoozeOnRoomChange` - ...
* `ttlMs` - ...
* `typingPreviewEnabled` - turn on / off adviser can preview client typed text
* `waitingConversationsMetricEnabled` - turn on / off metrics on waiting conversation
* `waitingConversationsSlaEnabled` - waiting conversation metric SLA
* `waitingConversationsSlaRangeLowerBound` - lower bound for waiting conversation metric
* `waitingConversationsSlaRangeUpperBound` - upper bound for waiting conversation metric
* `webSpeechApiEnabled` - ...
* `welcomeMessageEnabled` - ...
* `welcomeMessageEn` - text is shown on the first widget opening for english locale
* `welcomeMessagePl` - text is shown on the first widget opening for polish locale
* `workingHours` - Setting working hours influences your customers' ability to schedule meetings via bot. It will allow avoiding setting up meetings outside working hours without advisers' knowledge. It is a better way to configure on UI in Settings -> Working hours
* `zoneId` - ...