# Org configuration fields * `agreement` - service agreement text * `agreementEnabled` - turn on / off agreement * `allowedAttachmentExtensions` - an array of allowed attachments extensions for clients and advisers * `autoAssignedLimit` - maximum amount of conversations handled by one adviser. Can be configured for each advisor separately through the UI. Settings -> Advisers -> {{Adviser}} -> Auto assigned conversations limit * `autoCloseTimeoutSeconds` - time after no activity in conversation, conversation gets closer (s) * `autoFollowOnUnassign` - turn on / off change adviser automatically starts follow conversation on reassign * `autoreassignEnabled` - turn on / off routing for a conversation on manual presence change * `autoReassignOnWebsocketUnavailable` - ... * `autoSnoozeTimeoutSeconds` - time after no activity in conversation, conversation gets snoozed (s) * `averageResponseTimeMetricEnabled` - turn on / off metrics on average response time calculation * `averageResponseTimeSlaEnabled` - average response time metric SLA * `averageResponseTimeSlaRangeLowerBound` - lower bound for average response time (ms) * `averageResponseTimeSlaRangeUpperBound` - upper bound for average response time (ms) * `baseUrl` - website URL the widget to be displayed on * ~~`billingPlanStart` - billing start timestamp~~ * `callsEnabled` - turn on / off calls * `cobrowseEnabled` - turn on / off cobrowse feature * `color` - primary org color * `contactEnquiryActionEnabled` - turn on / off ContactEnquiry form * `continueConversationOnMobileEnabled` - turn on / off "continue on mobile" button on widget * ~~`country` - country of org company~~ * `coverToken` - token of org logo cover image * `customerNotify` - turn on / off email notification on chat activity * `defaultAgentAvatarToken` - token of default adviser avatar * `externalIntegrationName` - ... * `fingerprintEnabled` - ... * `forgetMeEnabled` - turn on / off "forget me button" on widget * `headerWelcomeMessageEn` - text on widget header for english locale * `headerWelcomeMessagePl` - text on widget header for polish locale * `keyboardShortcutsEnabled` - ... * `languageLocale` - org default locale * `logoToken` - token of org logo image * `maintenanceWindows` - ... * `maximumAttachmentSizeBytes` - maximum attachment size (bytes) * `meetingActionEnabled` - turn on / off meeting arrangement * `messageMaxAllowedCharactersForAgent` - maximum symbols in message for adviser * `messageMaxAllowedCharactersForClient` - maximum symbols in message for client * `name` - org name * `oauthEnabled` - turn on / off login with OAuth * `openedConversationsMetricEnabled` - turn on / off metrics on opened conversation * `openedConversationsSlaEnabled` - open conversation metric SLA * `openedConversationsSlaRangeLowerBound` - lower bound for open conversation metric * `openedConversationsSlaRangeUpperBound` - upper bound for open conversation metric * `overrideStyles` - ... * ~~`paidPlanCount` - amount of paid advisers accounts~~ * `phoneRegion` - country code for phone numbers, example: PL * ~~`planId` - plan\_before\_billing~~ * `profanitiesCheckingEnabled` - turn on / off profanities check for client and adviser * `recordingEnabled` - ... * `reportsEnabled` - turn on / off reports * `resetRoomViewOnClose` - turn on / off room hides on adviser view on conversation close * `showAdviserLastNameEnabled` - turn on / off adviser's last name in widget * `showAssignedAgentAvatarEnabled` - ... * `snoozeOnRoomChange` - ... * `ttlMs` - ... * `typingPreviewEnabled` - turn on / off adviser can preview client typed text * `waitingConversationsMetricEnabled` - turn on / off metrics on waiting conversation * `waitingConversationsSlaEnabled` - waiting conversation metric SLA * `waitingConversationsSlaRangeLowerBound` - lower bound for waiting conversation metric * `waitingConversationsSlaRangeUpperBound` - upper bound for waiting conversation metric * `webSpeechApiEnabled` - ... * `welcomeMessageEnabled` - ... * `welcomeMessageEn` - text is shown on the first widget opening for english locale * `welcomeMessagePl` - text is shown on the first widget opening for polish locale * `workingHours` - Setting working hours influences your customers' ability to schedule meetings via bot. It will allow avoiding setting up meetings outside working hours without advisers' knowledge. It is a better way to configure on UI in Settings -> Working hours * `zoneId` - ... --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.closer.app/guide/getting-deeper/org-configuration-fields.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.