How to initiate a conversation by sending a link to a new customer?
Currently, you can create outbound invitations by scheduling an online meeting with a new customer. This will result in them receiving an email or SMS (depending on what credentials they had given) with the invitation link in form of a CTA button. We are considering adding a feature to allow to generate the link to a conversation and use it via any way of communication desired.
Where can I follow roadmap in features?
We’ll be adding roadmap and customer feedback views into the Closer dashboard shortly.