# Widget guides ### **Chat window** **The advisor's and bot's messages** with the avatar are displayed on the left side of the window, the time of the message delivery to the client is displayed below the message. **Client messages** are displayed on the right side of the window. Information on whether the message has been sent and read is displayed under the message. The status from "Sent" message to "Read" message in the widget will change when the advisor clicks on a given conversation on the list of conversations in the inbox, thus opening the conversation on the dashboard. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.closer.app/guide/getting-deeper-in-widget/widget-guides.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.