> For the complete documentation index, see [llms.txt](https://support.closer.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.closer.app/guide/getting-deeper-in-dashboard/conversations/conversation-data.md).

# Conversation data

This is where all information about the conversation and the client with whom the conversation is conducted is collected: customer profile, appointments, tags, followers, and notes.

From here, we can close the conversation, irretrievably delete the contact and all related data in accordance with applicable law.

### Customer profile

* **Customer status** - the customer's status depends on whether the client is on the website - not necessarily actively browsing it, it is enough to have an open browser tab where the Closer code is inserted.
* **Contact info** - by clicking on the contact details field, you can edit them. The changes made are updated immediately after clicking the "Save" button.