# Conversation data This is where all information about the conversation and the client with whom the conversation is conducted is collected: customer profile, appointments, tags, followers, and notes. From here, we can close the conversation, irretrievably delete the contact and all related data in accordance with applicable law. ### Customer profile * **Customer status** - the customer's status depends on whether the client is on the website - not necessarily actively browsing it, it is enough to have an open browser tab where the Closer code is inserted. * **Contact info** - by clicking on the contact details field, you can edit them. The changes made are updated immediately after clicking the "Save" button. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.closer.app/guide/getting-deeper-in-dashboard/conversations/conversation-data.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.