Elasticsearch security logs

For enterprise clients we can provide our security logs from elasticsearch. Contact us for more details about connecting and pulling logs.
Logs structure
Our logs monitors all HTTP requests that could change configuration of your organization from users. All logs have @timestamp field which provides time when request was executed. Also you can find field message.source.ip containing requester ip address. When user is authenticated we include message.user.id field which provides user's ID in Closer and message.user.roles which describes roles of the user.
We also provide message.http.request.body and message.http.request.method so you can identify what action user was trying to made. Fields message.http.response.body and message.http.response.status_code gives you information about result of the action. Full url address at which user was executing request is provided in field message.url.full.
For better filtering of logs we provide fields message.event.category, message.event.kind, message.event.type, message.event.outcome and message.event.action. Those fields are compilant with ECS event fields.
List of our event actions:
org_config_change- change made to general config of organization
free_org_creation- creation of org with free plan
stripe_org_creation- creation of org with paid plan
widget_logo_creation- creation of new logo on widget header
widget_logo_deletion- deletion of logo on widget header
widget_background_creation- creation of new background image on widget header
widget_background_deletion- deletion of background image on widget header
agent_profile_change- change made to agent profile
agent_deactivation- agent deactivation in organization
agent_restore- agent restore in organization
agent_login- agent login to closer using email and password
agent_login_with_magic_link- agent login using magic link
agent_logout- agent logout from closer
agent_password_change- agent password change from settings
agent_password_change_with_token- agent password change using token
agent_password_reset- agent password reset request
agent_skills_change- change of agent's skills
agent_preferences_change- change of agent preferences about notifications and inbox sorting
agent_limit_change- change of agent assigned conversations limit, currently not used
agent_role_change- change of agent's role, from admin or to admin 
agent_invitation- invitation to organization for new agent
agent_invitation_acceptation- invitation to organization accepted from new agent
agent_avatar_creation- creation of new agent avatar
agent_avatar_deletion- deletion of agent avatar
unavailability_reason_creation- creation of unavailability reason for agent on unavailable status
unavailability_reason_change- change of unavailability reason for agent on unavailable status
unavailability_reason_deletion- deletion of unavailability reason for agent on unavailable status
bot_type_change- change of bot type in closer
lekta_config_creation- creation of lekta integration config for bot
lekta_config_change- change in lekta integration config for bot
event_action_config_creation- creation of event action config, response that is send by bot on specific event
event_action_config_change- change of event action config
event_action_config_deletion- deletion of event action config
ai_suggestions_config_change- change on ai suggestions config
ai_suggestions_intent_creation- creation of ai suggestions intent
ai_suggestions_intent_change- change of ai suggestions intent
ai_suggestions_intent_deletion- deletion of ai suggestions intent
ai_suggestions_dataset_creation- creation of ai suggestions dataset for nlu
ai_suggestions_dataset_change- change of ai suggestions dataset for nlu
ai_suggestions_dataset_deletion- deletion of ai suggestions dataset for nlu
widget_form_config_creation- creation of widget form config to display for customer on widget
widget_form_config_change- change of widget form config
widget_form_config_deletion- deletion of widget form config
oauth_authorization- authorization of customer using oauth
oauth_config_creation- creation of oauth config for customer authorization
oauth_config_change- change of oauth config
oauth_config_deletion- deletion of oauth config
proactive_messages_config_creation- creation of proactive message config displayed over widget
proactive_messages_config_change- change of proactive message config
proactive_messages_config_deletion- deletion of proactive message config
profanities_config_creation- creation of profanities config that is used to block some words for sending
profanities_config_change- change of profanities config
tag_mapping_config_creation- creation of tag mapping config for tagging customers on specific page
tag_mapping_config_change- change of tag mapping config
tag_mapping_config_deletion- deletion of tag mapping config
org_topic_creation- creation of topic in org
org_topic_change- change of topic in org
org_topic_deletion- deletion of topic in org
Example event from elasticsearch
{
  "_index": "closer",
  "_type": "entry",
  "_id": "s3baO3kBZbVQk2pxTK-w",
  "_version": 1,
  "_score": 0,
  "_source": {
    "@timestamp": "2021-05-05T09:27:12.529+0000",
    "message": {
      "event.kind": [
        "event"
      ],
      "event.category": [
        "configuration"
      ],
      "event.type": [
        "change",
        "user"
      ],
      "event.action": "agent_skills_change",
      "event.outcome": "success",
      "http.request.body.content": "{\"skills\":[\"skill\"]}",
      "http.request.method": "PUT",
      "http.response.status_code": 204,
      "user.id": "00000000-0000-0000-0000-000000000000",
      "user.roles": [
        "ADMIN"
      ],
      "source.ip": "/89.187.249.34",
      "url.full": "http://spinner.stage.closer.app/api/users/agents/00000000-0000-0000-0000-000000000000/skills",
      "ecs.version": "1.9"
    }
  }
}
Elasticsearch business logs
Manage widget button
Last modified 1yr ago