# Inbox

Here you will find previews of conversations initiated by the Interlocutors. To facilitate orientation in the conversations, it is possible to sort the conversations.

### Filters

* **Sort by date** - filter applied (up arrow on gray background) - conversations will be displayed from newest to oldest from top to bottom under the filters Yours, Following, Waiting, In progress, Closed. Filter not applied: display order is reversed.
* **Yours** - conversations assigned to you that you are responsible for solving.
* **Followed** - conversations of other Advisors that you follow.
* **Waiting** - all conversations that were not displayed and for which the client did not receive a reply.
* **In progress** - conversations that are currently being conducted by you and others in your company.
* **Closed** - conversations that have been closed.
* **With tag** - all conversations with the selected tag under the filters Yours, Following, Waiting, In progress, Closed.
* **Snoozed** - all conversations with sleep status under the filters Yours, Following, Waiting, In Progress, Closed.

![](/files/-MXI00TE7sdmHaXEZPhU)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.closer.app/guide/getting-deeper-in-dashboard/conversations/inbox.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.