> For the complete documentation index, see [llms.txt](https://support.closer.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.closer.app/guide/getting-deeper-in-dashboard/conversations/inbox.md).

# Inbox

Here you will find previews of conversations initiated by the Interlocutors. To facilitate orientation in the conversations, it is possible to sort the conversations.

### Filters

* **Sort by date** - filter applied (up arrow on gray background) - conversations will be displayed from newest to oldest from top to bottom under the filters Yours, Following, Waiting, In progress, Closed. Filter not applied: display order is reversed.
* **Yours** - conversations assigned to you that you are responsible for solving.
* **Followed** - conversations of other Advisors that you follow.
* **Waiting** - all conversations that were not displayed and for which the client did not receive a reply.
* **In progress** - conversations that are currently being conducted by you and others in your company.
* **Closed** - conversations that have been closed.
* **With tag** - all conversations with the selected tag under the filters Yours, Following, Waiting, In progress, Closed.
* **Snoozed** - all conversations with sleep status under the filters Yours, Following, Waiting, In Progress, Closed.

![](/files/-MXI00TE7sdmHaXEZPhU)


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