# Inbox

Here you will find previews of conversations initiated by the Interlocutors. To facilitate orientation in the conversations, it is possible to sort the conversations.

### Filters

* **Sort by date** - filter applied (up arrow on gray background) - conversations will be displayed from newest to oldest from top to bottom under the filters Yours, Following, Waiting, In progress, Closed. Filter not applied: display order is reversed.
* **Yours** - conversations assigned to you that you are responsible for solving.
* **Followed** - conversations of other Advisors that you follow.
* **Waiting** - all conversations that were not displayed and for which the client did not receive a reply.
* **In progress** - conversations that are currently being conducted by you and others in your company.
* **Closed** - conversations that have been closed.
* **With tag** - all conversations with the selected tag under the filters Yours, Following, Waiting, In progress, Closed.
* **Snoozed** - all conversations with sleep status under the filters Yours, Following, Waiting, In Progress, Closed.

![](https://1145648155-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lh_YhSZU4a91rAe_qES%2F-MXI-rFZ--TuLcL5EA4c%2F-MXI00TE7sdmHaXEZPhU%2Fconversations%3Ainbox.png?alt=media\&token=1716d8cc-0144-419e-b97c-664fd7db3bc2)